Warrington Borough Transport Bus Service

Comments and Suggestions

This is your opportunity for you to tell us about your journey. Was it to your satisfaction? Could we do better?

Warrington Borough Transport wants all customers to have a safe, reliable and trouble-free journey, and we would like you to help us improve our service for you and other passengers. With this in mind, we would greatly appreciate you taking the time to tell us what you think of our service, so to register your comments, simply fill in your details below or call 01925 634 296.

Comments and Suggestions

Journey Details

1. Which service have you used for your journey today?

Route No.:
From:
To:
Time:
Date:

2. How often do you travel by bus?

Daily
Several times a week
Once a fortnight
Once a month
Other

3. Please tell us the purpose of your journey

Shopping	School/College	Work	Visit Family or Friend
Hospital	Appointment	Other (please state)

4. How do you feel about Warrington Borough Transport's bus Service?

	Very Satisfied	Fairly Satisfied	Fairly Dissatified	Very Dissatified
Frequency
Reliability
Journey Times
Journey Cost
Bas Facilities
Bus Cleanliness
Driver Welcome
Quality of Shelters
Availability of Info
Usefulness of Info
Bus Station
Overall Service

5. Would you travel with Warrington Borough Transport again?

Yes No

6. Would you like to suggest possible improvements to Warrington Borough Transport services?

7. Would you like to make any other comments about Warrington Borough Transport services?

8. Would you like an invitation to a Customer Panel meeting, held twice a year?

9. Would you like to receive the Customer Newsletter, published twice a year?

10. Would you like to receive other Warrington Borough Transport information as it becomes available, such as updated timetables and maps?

Your Details

If you are happy to give your details, or have answered YES to questions 8, 9 or 10 please complete this section. We will acknowledge your contribution and let you know if your suggestions will be used by the company. Your details will not be used for any purpose other than for our communication with you.

Title:
Initials:
Surname:
Address:
Telephone:
Email:

Thank you for your time - you have made our day!

View our Customer
Newsletter

We welcome your
feedback

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